Beirut Glow

Support & Help Center

Welcome to Beirut Glow customer and business partner support. Whether you have questions about booking an appointment, managing your schedule, or onboarding your salon or clinic in Lebanon, our dedicated team is here to assist you.

Direct Contact Channels

Customer & Booking Care
[email protected]
For appointment assistance, rescheduling questions, or feedback on your booking experience.
Salons & Executive Office
[email protected]
For partner onboarding, aesthetic clinic listings, press, or business collaboration.
Direct WhatsApp Concierge
+961 70 660601
Direct support assistance for clients and verified partner salons across Lebanon.

Client FAQs

How does booking on Beirut Glow work?

Browse Lebanon's top salons, aesthetic clinics, barbers, and spas on our verified map. Select your preferred specialist, choose your treatment, and submit your booking request. Your appointment is confirmed directly by the venue with schedule details and GPS directions.

Is Beirut Glow free for clients?

Yes. Using Beirut Glow to discover specialists, browse price menus, and book appointments is 100% free with zero booking fees or hidden charges. You pay the venue directly at your appointment.

How do I cancel or reschedule an appointment?

You can reschedule or cancel directly inside the Beirut Glow mobile app up to the venue's cancellation deadline, or by contacting the venue directly via your booking details.

How do I delete my account or personal data?

You can delete your account at any time within the app under Profile → Settings → Delete Account, or by following our Account Deletion Instructions. Your profile information, sign-in credentials, and uploaded media are permanently purged, while past booking receipts and reviews follow standard business and legal retention rules as detailed in the deletion policy.

Salon & Clinic Partner FAQs

How do I list my salon, barber shop, or aesthetic clinic?

You can register your business through our partner portal or email our onboarding desk at [email protected]. We verify credentials, location, and service menus before publishing listings to maintain platform excellence.

How do no-show protections and calendars work?

Beirut Glow provides business partners with multi-staff scheduling, appointment tracking, and direct client communication tools directly from their dashboard to minimize no-shows.